UT
Ulrike T
1 reviews | Active since Feb 2018
17 Feb 2018, 20:52
No response !!
We have had no service from our landline for over 3 weeks. I logged in a fault on 3 February on my cell phone ,as remember I have no landline, and since have daily logged another fault request. The same answer every time. I have had no other response and today is the 17 Feb!!! How is that possible? Please note that a fault has already been reported on this telephone number. The reference number is : 10CWK030218. I logged another request now and the answer is We are unable to process your request.
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
18 Mar 2018, 09:10Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply18 Mar 2018, 09:10
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
01 Apr 2018, 07:48Good morning Ulrike
Apologies to bother, I'd like to follow up on your query because your fault as it has been cleared as resolved.
Thanks in advance
Regards
Jawaad
HelloPeter Team
Best regards,
Telkom's reply01 Apr 2018, 07:48
Official
Good morning Ulrike
Apologies to bother, I'd like to follow up on your query because your fault as it has been cleared as resolved.
Thanks in advance
Regards
Jawaad
HelloPeter Team
Best regards,