DC
David C

1 reviews | Active since May 2015

05 May 2015, 15:24

No Response

I am about to pull out my hair in utter frustration. I have tried unsuccessfully for over 2 hours to try and get hold of any Telkom representative to cancel my ADSL subscription with Telkom. I was on hold for well over an hour using the 10210 number and got nowhere. I then tried all 3 Telkom Direct branches in East London to no avail with the phone ringing endlessly. Thinking out the box, i tried 3 stores in Port Elizabeth and again, to no avail with the phone endlessly ringing. Last resort after much verbal profanities out loud to a never answered phone to a useless call center number , i tried the Telkom chat application on the internet to chat to a \Friendly Telkom Agent"and to my suprise.... NO ONE IS THERE!!!!"""

0
Replies (1)
Telkom
Telkom's reply05 May 2015, 15:40
Official
Hello coetzerdavid,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Retentions Team for further assistance. Your reference number is SM108589.

Regards,
Busi Tshabangu
Telkom Social Media Team
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Best regards,