No Response!

I have been trying to contact Telkom for the past week and I the phone rings and rings and rings. I had to wait for a consultant to attend to my billing enquiry for a good 45mins yesterday and still didn't get a response.<br> <br> It is annoying because it is bad enough that our bills are not posted on time and now I cannot get through to the consultants. How are we expected to pay our bills on time if we don't get assisted???<br> <br>