TP
Tinus P
1 reviews | Active since Apr 2013
30 Mar 2015, 12:44
No response
Good day,<br> <br> I hope this email finds you well.<br> <br> We have a Telkom ADSL line and we moved house this past weekend. About 10 days ago I contacted Telkom to ask how quickly they could move the line (as we actually moved on the 28th of March). I made special reference of the brilliant service we receivced from Afrihost (our provider) and that we need Telkom to do what they need to do.<br> <br> I held on the phoneline for 30minutes and no-one answered so I gave up. Then I sent an email and Telkom is yet to respond - further damaging their already bad reputation.<br> <br> Regards<br> Tinus Potgieter
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Replies (1)Telkom's replyOfficial
30 Mar 2015, 13:19Hello tinusp,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM99969.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM99969.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Best regards,
Telkom's reply30 Mar 2015, 13:19
Official
Hello tinusp,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM99969.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM99969.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Best regards,
