No Response
<p>I sent the first cancellation e-mail ********** on the 9th of September 2016. This is still not cancelled. I need to pay on a monthly basis for something that I am not using. I am just not getting any response from Telkom re the cancellation of my services.</p>
Hi gerrit-nel
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,
Hi gerrit-nel
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback. We understand your frustration and we humbly apologize for the delay.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media
Best regards,
Two weeks later and still no reply, this is absolutely shocking. I will never deal with Telkom again
Two weeks later and still no reply, this is absolutely shocking. I will never deal with Telkom again