NO RESPONSE
<p>CASE NUMBER ********** 3 - STRUGGLING SINCE DECEMBER 2016 TO STOP PAYMENTS FOR NON SERVICE.</p>
Helpful (0)
Replies (9)0
Replies (9)
Telkom's replyOfficial
21 Jun 2017, 09:54Hi judy-collindictus,
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply21 Jun 2017, 09:54
Official
Hi judy-collindictus,
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
's updateReviewer Update
21 Jun 2017, 11:11jan van woerden account number ********** 22 number - was for smartbroadband wireless + huawai B315 - never worked
's update21 Jun 2017, 11:11
Reviewer Update
jan van woerden account number ********** 22 number - was for smartbroadband wireless + huawai B315 - never worked
Telkom's replyOfficial
22 Jun 2017, 08:27Hi judy-collindictus,
Can you kindly private message us the case number & affected number so we can assist.
Regards
Sifiso
Telkom Social Media Team.
Best regards,
Telkom's reply22 Jun 2017, 08:27
Official
Hi judy-collindictus,
Can you kindly private message us the case number & affected number so we can assist.
Regards
Sifiso
Telkom Social Media Team.
Best regards,
's updateReviewer Update
22 Jun 2017, 12:22E- mail to Telkom accounts on 21 December 2016 failed permanently -request e-mail address to forward details
's update22 Jun 2017, 12:22
Reviewer Update
E- mail to Telkom accounts on 21 December 2016 failed permanently -request e-mail address to forward details
Telkom's replyOfficial
03 Jul 2017, 06:49Good day
Kindly email us on H.P@telkom.co.za the case number so that we can assist you further.
Regards
Thokozani
Telkom Social Media Team
Best regards,
Telkom's reply03 Jul 2017, 06:49
Official
Good day
Kindly email us on H.P@telkom.co.za the case number so that we can assist you further.
Regards
Thokozani
Telkom Social Media Team
Best regards,
's updateReviewer Update
03 Jul 2017, 10:47YOUR E-MAIL ********** failed permanently - e-mail came back - another payment was deducted today.
's update03 Jul 2017, 10:47
Reviewer Update
YOUR E-MAIL ********** failed permanently - e-mail came back - another payment was deducted today.
's updateReviewer Update
03 Jul 2017, 10:49Thokozani - the e-mail you supp**** failed permanently -
's update03 Jul 2017, 10:49
Reviewer Update
Thokozani - the e-mail you supp**** failed permanently -
's updateReviewer Update
15 Jul 2017, 08:28ANOTHER PAYMENT OF R1596 DEDUCTED FROM MY ACCOUNT - LAUNA AND SIFISO YOUR E-MAILS FAILED PERMANENTLY PLEASE BE SO BRAVE AS TO SEND ME A REAL E-MAIL ADDRESS BECAUSE IT SEEMS THAT NO-ONE AT TELKOM TAKES ANY RESPONSIBILITY -WHY DO YOU NOT CONTACT YOUR AGENTS AT POTCHEFSTROOM - MAYBE THEY WILL TELL YOU WE WHERE THERE TEN TIMES ALREADY AND THEY REFUSE TO GIVE US A LETTER CONFIRMING THAT THIS ACCOUNT MUST BE CLOSED.
's update15 Jul 2017, 08:28
Reviewer Update
ANOTHER PAYMENT OF R1596 DEDUCTED FROM MY ACCOUNT - LAUNA AND SIFISO YOUR E-MAILS FAILED PERMANENTLY PLEASE BE SO BRAVE AS TO SEND ME A REAL E-MAIL ADDRESS BECAUSE IT SEEMS THAT NO-ONE AT TELKOM TAKES ANY RESPONSIBILITY -WHY DO YOU NOT CONTACT YOUR AGENTS AT POTCHEFSTROOM - MAYBE THEY WILL TELL YOU WE WHERE THERE TEN TIMES ALREADY AND THEY REFUSE TO GIVE US A LETTER CONFIRMING THAT THIS ACCOUNT MUST BE CLOSED.
's updateReviewer Update
25 Aug 2017, 09:55CANCELLED CONTRACT AGAIN HAD TO WAIT 21 DAYS - 24 DAYS LATER NO RESPONSE BUT R1200 BEING DEDUCTED EVERY TWO WEEKS AND SOMETIMES TWO TIMES A WEEK. SEEMS LIKE THE ONLY SOLUTION WOULD BE TO CLOSE DOWN BANK ACCOUNT NOBODY AT TELKOM IS HELPING.
's update25 Aug 2017, 09:55
Reviewer Update
CANCELLED CONTRACT AGAIN HAD TO WAIT 21 DAYS - 24 DAYS LATER NO RESPONSE BUT R1200 BEING DEDUCTED EVERY TWO WEEKS AND SOMETIMES TWO TIMES A WEEK. SEEMS LIKE THE ONLY SOLUTION WOULD BE TO CLOSE DOWN BANK ACCOUNT NOBODY AT TELKOM IS HELPING.