1 reviews | Active since Dec 2016

05 Dec 2016, 11:19

No Response

<p>We have been reporting my mom's Telkom line for approximately three weeks with no response, nor any confirmation from Telkom. This is unacceptable. She is a pensioner who relies on her telkom line to be in contact with the rest of us on a daily basis, making sure that she is still okay. Totally unacceptable. My mom can be contacted on **********

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Replies (1)
Telkom
Telkom's reply06 Dec 2016, 10:14
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, please provide the affected number.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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