No Responce from Telkom regarding cancellation

I have cancelled our services at our previous premises on 18 July 2017. After numerous calls to Telkom and days on the phone with many different people promising to follow up and cancel the services, it still has not been cancelled. Once again, Telkom fails to deliver.

I have ordered a new service, only to discover after 4 weeks that "someone" at the back office has cancelled the new order, for no reason whatsoever. Eventually when the new lines were installed, the extension that was ordered was not on the order and we now have to go through the whole process again to order the extension that had to be installed in the first place. Once again, Telkom fails to deliver.