No responce from sales team after online order!!!!

I app**** online for Telkom's April deal (15gig data and a LTE router for R 199.00/month). I tried contacting the online sales team regarding this order but have no luck. As I am typing here I am on my cell phone for 1 hour and 59 minutes holding on for someone to answer the phone in the online sales department. I tried other departments to try and get an update. Nobody can help and transfers me to the online department again that never answers the phone. I have a screenshot on my phone to show how long I have been holding on for them to answer the phone. This is also not the only call to them...I have made several calls with no luck. People please don't order online from Telkom. IT IS A ****!!! Why put this service up on your web site if you know that it doesn't work. I want an update on this order. What must I do to get service from these people? Have someone phone me immediately or I will be cancelling all my mobile contacts with Telkom. I don't need this lack of service as a loyal customer. PATHETIC AS USUAL TELKOM!! And don't tell me to visit my local Telkom store. I app**** for this online!!!