JP
Jan P
1 reviews | Active since Jan 2013
11 Mar 2015, 11:14
No responce
On the 27th of February I reported I line to be moved to another residential address via Telkom's website because there is no answer on their customer care line.<br> <br> Today is the 11th of March and still the line has not been moved. I tried calling Telkom's customer care line numerous times but after 30 minutes of holding without any answer I gave up.<br> <br> Please assist to this matter!!!<br> <br>
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Telkom's replyOfficial
11 Mar 2015, 13:02Hello Appel001,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM95508.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM95508.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Best regards,
Telkom's reply11 Mar 2015, 13:02
Official
Hello Appel001,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM95508.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM95508.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Best regards,