1 reviews | Active since May 2016

09 Mar 2017, 07:20

No resolutions on slow speeds

<p>Various reference numbers later, almost a week and still no resolution to slow speeds...</p> <p>Being billed for a 4MB line yet line speeds went down to under 1MB, yet still being billed for a 4MB...</p> <p> </p> <p>So adjust my bill to line speeds received, </p> <p>Fix the issue and send feedback, </p> <p> </p> <p>Fault No: 907CRK010317</p> <p>Facebook reference: AI ********** </p>

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Replies (3)
's update15 Mar 2017, 08:49
Reviewer Update

Logged well over 2 weeks ago and still no resolution!!!!

What irritates me is that being billed for 4MB line while speeds are well below 1MB, how fair is that?

Paying for a service which you clearly cannot provide, so adjust my bill to speeds received and not speeds expected!!!

's update27 Mar 2017, 06:28
Reviewer Update

So 3 weeks later and still no feedback or resolution, surely you should have received some form of communication?

Send cancellation forms to my email address, telkom is useless and pathetic!!

's update30 Mar 2017, 06:41
Reviewer Update

Pathetic!