No resolution to our line problems and billing

My husband ordered a 10mb uncapped line from telkom since the day it was installed we never received more than 2mb we have complained numerous times with many reference numbers and escalations saying this would be rectified it never was. We also disputed the account as we are not going to pay for a 10mb line when we only receiving a 2mb line. We have since been cut off and still no resolution to any of our complaints.<br> <br> This is the worst service ever and I will not recommend telkom to anyone.