JM
Janet M

1 reviews | Active since Jan 2016

06 Jan 2016, 14:51

No resolution on incorrect contract dispute

Signed up for a month to month data sim contract when tried cancelling, i was told i signed for a 24 month contract. i have done various follow ups to the store and the call center over 4 months ago and no-one has responded to my emails and calls. I have emailed the store manager at clear water mall till this day no response. I have the copy of the contract with me it clearly show that i didn't sign up for 24 months.<br> <br> regards,<br> Janet <br> [Email Removed]<br> 7

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Replies (1)
Telkom
Telkom's reply06 Jan 2016, 16:19
Official
Hello marxjanet,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM184090

Regards
Luleka
Telkom Social Media Team