No resolution for over 2 weeks
I have logged an issue 2 weeks back and had little to no response, only time i would get response would be when calling in and waiting 20 to 30 min on the line to be told oh no we will escalate it. I got hold of them via fb and was told its a bulk issue, i have checked with everyone else in my area and no else is experiencing this issue so i guess i become the bulk who has this issue.
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
02 Mar 2018, 13:40Hello ahmed-haffo-haffejee
Please confirm if the fault has been repaired or if further assistance is still required?
Regards
Noleen
Telkom Social Media Team
Best regards,
Telkom's reply02 Mar 2018, 13:40
Official
Hello ahmed-haffo-haffejee
Please confirm if the fault has been repaired or if further assistance is still required?
Regards
Noleen
Telkom Social Media Team
Best regards,
's updateReviewer Update
02 Mar 2018, 13:56Hi,
Eventually I think it was around a week or so back that it was repaired.
's update02 Mar 2018, 13:56
Reviewer Update
Hi,
Eventually I think it was around a week or so back that it was repaired.