MM
Mario M

1 reviews | Active since May 2013

09 Mar 2015, 13:03

No reponse to adsl cancellation request

I have been unable to cancel the adsl portion of my line for two months. I sent emails to [Email Removed] but the emails are returning due to a full mailbox !<br> Please cancel the internet data portion of my adsl line. The adsl line itself MUST remain active. I need someone to call me & assist as this has become almost impossible. No answer at 10210 for days!!<br> <br> Thank you<br> Mr Mario A Marinus<br>

0
Replies (1)
Telkom
Telkom's reply09 Mar 2015, 14:08
Official
Hello mario101,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Cancellations Department and feedback will follow.

Your reference number is SM94923.

We apologise for any inconvenience caused.

Regards,
Joshua Mnisi
Telkom Social Media Team