1 reviews | Active since Aug 2014
No reply regarding line transfer
<p>I app**** for a line transfer on 1 Dec and the page said I would be contacted within 48 hours. More than a month later and still nothing, not even an automated email to acknowledge the request. </p> <p> </p> <p>My ticket number was my old telephone line: ********** </p>
Good day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fulfillment team.
Your reference number is AI***. Please email us on hp@telkom.co.za with your ID number and/or order number, thanx.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Good day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fulfillment team.
Your reference number is AI***. Please email us on hp@telkom.co.za with your ID number and/or order number, thanx.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
How soon can I expect a reply on that email? I sent it last Friday
How soon can I expect a reply on that email? I sent it last Friday