No reply no help

<p>I have spoken to Telkom on several occasions regarding internet. We have been part of them for 3 years with adsl. We have recently moved address I called them and did an application for my lime to be moved its been 2 weeks ago. Today I called in again to follow up and was told declined with no feedback. Spoke to telkom on Facebook and all I get os the same stupid reply that someone will call me back its been 3 weeks and still waiting. Please can someone call me and assist me asap. I do not understand why you guys are still in business. </p>