No Reply, No Answer, No Customer Service

I tried to sign up for Uncapped Wireless LTE as per their latest offering and was sent a mail of a successful bid.<br> This was done on 20 Jan 2015 and the mail stated that someone will contact you during office hours.<br> Up to today 26 Jan 2015 no correspondence was received from Telkom. <br> It s also impossible to get thru on 10210 I left one phone on call for 6 hours with no answer.<br> <br> Where is customer service these days?