No Reply from Telkom

<p>We sent a request on the 1st February 2017 to the ********** to cancel our telephon lines and WiFI service as we are moving to the UK. We needed to give one month's notice to cancel the service as per the original agreement with Telkom. According to the Telkom Call centre they are supposed to contact us within 21 working days to confirm the request which was suposed to be 2nd March which we never recieved. This is also longer then the 30 day notice period to cancel the service and makes no sense. The WiFi has not been cancelled and i have had no correspondance from Telkom as of today. I have sent a secind request. We are leaving in April and all our accounts will be closed.</p> <p> </p> <p>Regards</p> <p>Murray de Villiers</p>