BG
B G
1 reviews | Active since Jun 2010
24 Feb 2016, 10:57
NO REPLY FROM 10210
Talk about phone rage! Telkom never ever answers their calls. I must have now spent over R200 from my cell listening to a damn recorded voice. <br> I logged a fault via sms. Technician phoned to say he was coming on Monday but never arrived. Telkom has absolutely no way of following up this shocking service other than phoning the non-answering 10210. <br> Isn't it so typical of RSA ......the customer must continue to pay whether they receive the service or not.<br> Downright shocking !!
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Telkom's replyOfficial
24 Feb 2016, 13:55Hello ChickyB,
The fault is currently in hand with a technician.
We have escalated your query to the technician and his manager for further assistance.
Regards
Noleen
Telkom Social Media Team.
The fault is currently in hand with a technician.
We have escalated your query to the technician and his manager for further assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply24 Feb 2016, 13:55
Official
Hello ChickyB,
The fault is currently in hand with a technician.
We have escalated your query to the technician and his manager for further assistance.
Regards
Noleen
Telkom Social Media Team.
The fault is currently in hand with a technician.
We have escalated your query to the technician and his manager for further assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,