SS
Sanvir S
1 reviews | Active since Sept 2017
12 Sept 2017, 12:32
No replies/responses
Hi
I have tried to cancel my Telkom LTE contract so I can upgrade to Telkom Fibre.
I have sent numerous cancellation forms to the cancellation department and have had no response in 2 weeks.
Helpful (0)
Replies (3)0
Replies (3)
Telkom's replyOfficial
14 Sept 2017, 17:02Good day
Thank you for making contact with us. Please also send us a private reply with your ID number for our team to assist and advise.
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We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply14 Sept 2017, 17:02
Official
Good day
Thank you for making contact with us. Please also send us a private reply with your ID number for our team to assist and advise.
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We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
SS
Sanvir S's updateReviewer Update
02 Nov 2017, 11:40Hi
My Account still has not been cancelled. I have emailed back numerous times in the past 3 weeks with no response and would like this to be cancelled immediately because if it was processed on time my contract would of been cancelled by now as I would of served the 1 months notice.
My case number is ********** 1
SS
Sanvir S's update02 Nov 2017, 11:40
Reviewer Update
Hi
My Account still has not been cancelled. I have emailed back numerous times in the past 3 weeks with no response and would like this to be cancelled immediately because if it was processed on time my contract would of been cancelled by now as I would of served the 1 months notice.
My case number is ********** 1
SS
Sanvir S's updateReviewer Update
02 Nov 2017, 11:41My ID number is ***
SS
Sanvir S's update02 Nov 2017, 11:41
Reviewer Update
My ID number is ***