JM
Jules M
1 reviews | Active since Mar 2009
17 Feb 2016, 12:14
no replay from the cancellation department
On the 10th Feb I sent the cancellation department a notice to cancel my ADSL line and landline. I have gotten no replay from them. I have sent an email giving them an alternative number. It seems that Telkom is making it very difficult for customers to cancel their lines. Poor service!!!
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Telkom's replyOfficial
17 Feb 2016, 13:06Hello moodleke,
This response serves as confirmation that your query has been received.
Your reference number : SM199661.
A consultant from our fulfillment team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM199661.
A consultant from our fulfillment team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
Telkom's reply17 Feb 2016, 13:06
Official
Hello moodleke,
This response serves as confirmation that your query has been received.
Your reference number : SM199661.
A consultant from our fulfillment team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM199661.
A consultant from our fulfillment team will be in contact to assist with the query.
Regards
Telkom Social Media Team.