No replacement of telephone cable

I run a Tourism accommodation business that is located 2 km out of Graskop. On Wednesday 06 May 2015 the technician was responding to a report on one of our phone lines (after more than a week). He could not finish the job on all the lines and had to return the next day. That night, one of the cable bearing poles was sawed off and the section of cable, between the outside poles, was cut and removed. The section is about 50 to 75 meters. There are only 3 lines and our ADSL on this cable.<br> The next day, Thursday 07 May 2015, the technician reported that the line was cut and said that to replace the line would prove difficult because there was little available for them. He said that he would find out if they could connect a much thinner cable that will support the 3 lines and ADSL.<br> We reported the fault. The response was that Telkom will not replace this cable because of a previous instance of theft on this line.<br> My complaint is that Telkom does not have any other solutions available to us that is viable and affordable. It is unacceptable because I do not have any other solution available that will give me the same service, at the same cost, as I had prior to the cable theft.