1 reviews | Active since May 2012
No repayment SIX months later
<p>I cancelled my Telkom account in September 2015. In October I was billed again for R199.</p> <p> </p> <p>My account number: ***</p> <p> </p> <p>Despite numerous calls, emails and even reporting the matter to HelloPeter, the R199 is STILL not reimbursed, SIX months later. I get an invoice for R199 credit EVERY month.</p> <p> </p> <p>What else do I have to do to get my money back? This is totally unacceptable and pathetic, and POOR customer service in the extreme.</p> <div class="page" title="Page 1"> <div class="layoutArea"> <div class="column"> <p><span style="font-size: 9.000000pt; font-family: 'AllAndNone';"> <br /></span></p> <p><span style="font-size: 9.000000pt; font-family: 'AllAndNone';"> </span></p> </div> </div> </div>
Hello HairyOne25
We apologise for any inconvenience caused.
We have tasked our team to investigate and provide feedback as soon as possible. Contact will be made should we require any information.
Please contact us via email: *** for any further queries.
Your ***.
Regards
Hazel
Telkom Social Media Team
Hello HairyOne25
We apologise for any inconvenience caused.
We have tasked our team to investigate and provide feedback as soon as possible. Contact will be made should we require any information.
Please contact us via email: *** for any further queries.
Your ***.
Regards
Hazel
Telkom Social Media Team
Still, no response or payment. Almost 7 months later!
Still, no response or payment. Almost 7 months later!
