JD
Jens D
1 reviews | Active since May 2015
22 May 2015, 08:26
No repairs / servicing in 17 days
Fault (no service) was logged with Telkom on the 05th of May. Although telephonically escalated several times, even speaking to the area manager, Telkom has not yet acted on and or repaired the faulty line. Their initial SMS states that the problem will be resolved in 8 days. We are running at 17 days already and counting. I am sure Telkom will send you a bill for rental services for the full duration however.
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Telkom's replyOfficial
22 May 2015, 09:59Hello DombrowskyJ,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is:
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is:
Regards
Luleka
Telkom Social Media Team
Telkom's reply22 May 2015, 09:59
Official
Hello DombrowskyJ,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is:
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is:
Regards
Luleka
Telkom Social Media Team