MK
Maria K
1 reviews | Active since Oct 2014
12 Apr 2016, 09:26
No repairs by Telkom
Still no repairs by Telkom, reported on 8 March 2016 (53CRZ080316) was reported to Hellopeter on 6 April was promised it will be done (SM220932) . Still not done , was phoned on Friday told it will be done on Saturday no one arrived. Phone line dead on Friday for 5 WEEKS!!!
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Telkom's replyOfficial
12 Apr 2016, 09:56Hello mkrige,
Thank you for making contact with us and bringing this to our attention.
We can confirm that the request had in fact been tasked to our team to attend and advise accordingly. We do apologise for the delay. please be assured that we have escalated the query and we have requested feedback be provided as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
We can confirm that the request had in fact been tasked to our team to attend and advise accordingly. We do apologise for the delay. please be assured that we have escalated the query and we have requested feedback be provided as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply12 Apr 2016, 09:56
Official
Hello mkrige,
Thank you for making contact with us and bringing this to our attention.
We can confirm that the request had in fact been tasked to our team to attend and advise accordingly. We do apologise for the delay. please be assured that we have escalated the query and we have requested feedback be provided as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
We can confirm that the request had in fact been tasked to our team to attend and advise accordingly. We do apologise for the delay. please be assured that we have escalated the query and we have requested feedback be provided as soon as possible.
***
Regards
Keagan
Telkom Social Media Team