No Repairs
I lodged a fault with telkom on the 12 October for a fault on my line. I received an sms stating it was in progress only on the 25th November. They still have not done anything since then and now my internet is terribly slow and dropping. This rate of service is absolutely shocking. Ref 380CNK121017.
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
12 Dec 2017, 08:40Hi jed-masters,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply12 Dec 2017, 08:40
Official
Hi jed-masters,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
13 Dec 2017, 11:54Hi jed-masters
I have escalated the fault with the dispatch centre, requesting that a technician urgently attend to the fault.
No ETR has been given as yet.
Regards
Igsaan
Telkom Social Media Team
Best regards,
Telkom's reply13 Dec 2017, 11:54
Official
Hi jed-masters
I have escalated the fault with the dispatch centre, requesting that a technician urgently attend to the fault.
No ETR has been given as yet.
Regards
Igsaan
Telkom Social Media Team
Best regards,