ZS
Zelda S
1 reviews | Active since Feb 2015
17 Feb 2015, 15:13
NO REPAIR OR FEEDBACK AFTER 15 DAYS AND COUNTING
Our telephone and internet line are not working. The matter was reported with Telkom with reference 844CTK020215 on 2 Feb 2015. Despite this being a business line, the line is still not working after 15 days. Telkom was phoned again 4 times already and everytime we are just told that the matter will be escalated and the line is still not working.
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Telkom's replyOfficial
17 Feb 2015, 20:16Hello ***.,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM89994.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM89994.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
Telkom's reply17 Feb 2015, 20:16
Official
Hello ***.,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM89994.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM89994.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team