NL
Norman L
1 reviews | Active since Aug 2013
31 Jul 2015, 07:36
No repair carried out
The following 2 fault reports were logged: 29CRK210715 and 99CRZ170715. All Telkom does is send out an sms to say it will be repaired but nothing is done. it has been 2 weeks still no repair. The one fault an ADSL fault is a monthly occurrence. Clearly Telkom is only interested in money and no customer service. I have called to escalate but still no repair.
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Telkom's replyOfficial
31 Jul 2015, 07:45Hello Norman0123,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM130192.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM130192.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Telkom's reply31 Jul 2015, 07:45
Official
Hello Norman0123,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM130192.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM130192.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***