JN
Jean-Michel Nairac
1 reviews | Active since Mar 2015
18 Mar 2015, 10:02
No refund of deposit
I cancelled my telkom account over a month ago and I am yet to receive my deposit on that. I've been trying to contact the accounts & billing department via 10210 and I can't get hold of them. I've emailed them and they are not responding!!?
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Telkom's replyOfficial
18 Mar 2015, 12:58Hello jnairac001,
Thank you for your post.
Be assured, your query is now with our Billing Team for further assistance and feedback will follow.
Ref SM97117.
We do apologise for any inconvenience.
Regards,
Didi Guma
Telkom Social Media Team
hp@telkom .co.za
Thank you for your post.
Be assured, your query is now with our Billing Team for further assistance and feedback will follow.
Ref SM97117.
We do apologise for any inconvenience.
Regards,
Didi Guma
Telkom Social Media Team
hp@telkom .co.za
Telkom's reply18 Mar 2015, 12:58
Official
Hello jnairac001,
Thank you for your post.
Be assured, your query is now with our Billing Team for further assistance and feedback will follow.
Ref SM97117.
We do apologise for any inconvenience.
Regards,
Didi Guma
Telkom Social Media Team
hp@telkom .co.za
Thank you for your post.
Be assured, your query is now with our Billing Team for further assistance and feedback will follow.
Ref SM97117.
We do apologise for any inconvenience.
Regards,
Didi Guma
Telkom Social Media Team
hp@telkom .co.za