NO REFUND - NO FEEDBACK

I cancelled my account and received a confirmation e-mail on 15 June 2018. I have not received my refund of R700 plus R63.26 credit from my last invoice. I received multiple e-mails saying my cases have been resolved but how so when you have not refunded me? You contacted my mother in law, Paula Mc Whinnie earlier in the month - I am no longer in the country and left her with power of attorney - you refused to speak to her as it was not me? I want my money. Please e-mail me or call me on my international number provided (+1 as the international dialing code). This is my second review as NO-ONE has contacted me as promised. I have sent bank statements to Telkom accounts department to prove I have not been refunded. I want my money! Tel number the account relates to: ********** 338.