1 reviews | Active since Dec 2014
NO REFUND FROM TELKOM AFTER 6 MONTHS.
On the 1st of august 2017 i took out a mobile contract for a samsung galaxy s8 plus from telkom mobile. The amount of r749 was deducted from my account on the 2nd of august 2017 On tbe 30th of august i still had not recieved the device so i cancelled it. Ever since i have not recieved my refund. I have made more than a few attempts to get my monet back with no luck. Every time someone will get back to me and yet no one does!! I have complainted about this on hellopeter. Also recieved a ref number. I have contacted ISACA but they are unable to help me. I have sumbitted my forms to the NCC today!!! Really fed up with this.
Hi straatligkind,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Hi straatligkind,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team