NO REFUND, BAD SERVICE AND NO CALL BACKS

Telkom does not provide service or have any Idea of how to refund or bill its clients. Hope you can help me with my dispute with TELKOM . Please see attached the email I Received yesterday from Telkom stating that I have not been paying my bill since March 2018. I would like to add, this so so false and where does this man get his facts from you will see attached all invoice with proof of payments done by me to Telkom since March 2018.

You need to credit me from 2 August 2018 as I was changed over to LTD FROM ADSL my contract was never cancelled.

I was paying the wrong account never realized that I should be getting a different account until my suspension last week 18 October 2018 from LTE.

As I was not using the ADSL Line since 2 August 2018 I should be getting A refund.

The Sales lady Nosipho Kheswa said that as soon as I connect my LTE my ADSL will be cancel automatically and this was false it never happen.

Can you please sort this out for me and refund me the money that you owe me for over payment for no service R 2789.38 due to TELKOM ERROR.