1 reviews | Active since Feb 2012
No refund after countless promises
<p>Telkom Mobile owes me a refund after my contract expired. Every time I call them they ask me to verify my bank account details. Then I will be told the refund will be deposited into my account within two working days. This has been going on since June 2016. Till to this day no payment has been deposited.</p>
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Hi kaybee911,
we are unable to trace any cancelled contract , please provide us with the account number of the cancelled contract
so that we can follow up on the refund.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi kaybee911,
we are unable to trace any cancelled contract , please provide us with the account number of the cancelled contract
so that we can follow up on the refund.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Good day Kabelo,
Your query has been logged and sent to our Billing team.
Your case number is ***9, feedback will be provided.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Good day Kabelo,
Your query has been logged and sent to our Billing team.
Your case number is ***9, feedback will be provided.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,