RB
Rina B
1 reviews | Active since Sept 2015
17 Sept 2015, 12:41
No refund
Good day. I have cancelled our business Telkom line order on 08 May 2015. The requested documents were sent through on 04 August 2015, 13 August 2015 and 16 September 2015 to [Email Removed] . Still no refund received. Calling the call center is a total waist of time as they are not able to assist or even able to call you back after they promise to do so. <br> <br> I do hope this matter can be sorted out very soon.
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Telkom's replyOfficial
17 Sept 2015, 14:07Hello RinaBester926,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM146627
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM146627
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply17 Sept 2015, 14:07
Official
Hello RinaBester926,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM146627
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM146627
Regards
Luleka
Telkom Social Media Team
Best regards,