BS
BEVEN S
1 reviews | Active since Sept 2012
29 Aug 2018, 15:30
No Refund
Dears All
It has been months since I cancelled your service (horrible service) and l am yet to get refunded the credit that remained on my account. It took months for you to confirm cancelling of the service which was not working yet you also continued debiting my bank account.
Regards
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Replies (1)
Telkom's replyOfficial
30 Aug 2018, 15:17Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply30 Aug 2018, 15:17
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,