No recourse for clients !!!

<p>To Telkom (anyone there able to actually perform a proper day's work)</p> <p> </p> <p>The dispute (ICASA ***/15, Telkom ref: ********** 9 on account: ********** 48 dating back to 13-10-2015, which Telkom submitted acknowledgement of breach of contract and a financial compensation of R2191-52 has not been paid to me, or credited to the account.</p> <p>I have been in contact with numerous Telkom/8ta representatives at the stores and on call centres. NONE have proved interested in doing their job to credit the account and re-open the account in order for me to get the service on the contract stipulated.</p> <p>I have been told the account is "mixed" as well as various other scenarios. I don't care what status the account is currently, my right to get the promised service and structure as signed with the contract in 2011 is ALL that matters.</p> <p>The amount of R2191-52 must be reviewed, updated and credited to account: ********** 48 and ALL services relating to the 10Gig/ month data contract re-instated.</p> <p>If this is refused, kindly provide current acurate legal department contact particulars in order for me to correspond with the correct authorities.</p> <p>This is a SHAMEFUL example of the manner in which Telkom/8ta conduct their business.</p> <p>I have had absolutely NO joy, or recourse channel to get ANY service as per the signed contract as well as an even worse bunch of false promises in terms of solutions.</p> <p>GIVE ME MY SERVICE AND MONEY - NOW,!!!! - or your legal department contacts.</p> <p>Regards,</p> <p>Marcell A.E. Swartz</p> <p> ********** </p> **********