1 reviews | Active since Dec 2016
No reconnection after full payment
<p>We paid the full outstanding amount for the reconnection of our Mobile Data package on 29 October 2016 and after several follow up calls from our side, the line has still not been reconnected. It is now 5 weeks! Absolutely rediculous and every time we phone we are told that the request is being escalated and someone will phone us. In 5 weeks time, nobody has phoned us back.</p>
Telkom Social Team,
it is now 6 weeks since we made full payment and nothing has happened. It has been a week since Keagan of your team has promised that you would follow up and give speedy feedback!!
Still NOTHING!
how is this possible that nobody can activate this service for us in 6 weeks??!
please advise whether we can cancel the service and go elsewhere.
Kind regards
Karien
Telkom Social Team,
it is now 6 weeks since we made full payment and nothing has happened. It has been a week since Keagan of your team has promised that you would follow up and give speedy feedback!!
Still NOTHING!
how is this possible that nobody can activate this service for us in 6 weeks??!
please advise whether we can cancel the service and go elsewhere.
Kind regards
Karien