No recommending Telkom mobile to any one

I app**** for a upgrade on the 5th September 2017 and then they were to courtier it to me. Since then i have to phone every time to ask for feedback all i hear is that we have sent the matter to the back office. I spent almost R2500.00 every month on my Cell phone bill but i do not get any joy from Telkom Call Centre

I really thinking of cancelling my contracts with Telkom Mobile