No reception for last week

I am a telkom mobile user on contract and for the last week I have had NO reception whatsoever in the Montana/Derdepoort area. I have therefore been on roaming charges and the billing is killing me. Whats more, our business is running from a prepaid telkom mobile phone and same story. No one can get hold of us and I cant even divert it as there is absolutely NO SIGNAL. <br> <br> I might be regretting my choice to change to Telkom alltogether and I am not the only one. <br> <br> By the way, when I contacted them via internet and call all I was informed of was there is no outage and I should restart my device. Like I am an idiot and wouldnt notice the difference for a week and on all different devices.