CP
Colin P
1 reviews | Active since Mar 2015
23 Mar 2015, 13:22
No rebate after fault.
I had a problem with my telephone line that was off from 23/11/2014 until 28/11/2014. The repairs were done and all is ok. The problem is that I have not be refunded for the week of non-service. I have tried to SMS and have left 2 messages on Telkoms site, but have had no reply. The fault number was 42CTK231114.
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Telkom's replyOfficial
23 Mar 2015, 15:43Hello ColinPid,
We sincerely apologise for the inconvenience.
Kindly note that your query is attended to and feedback will follow.
Please find your ***
Regards,
Zandiswa Gunu
Telkom Social Media
We sincerely apologise for the inconvenience.
Kindly note that your query is attended to and feedback will follow.
Please find your ***
Regards,
Zandiswa Gunu
Telkom Social Media
Telkom's reply23 Mar 2015, 15:43
Official
Hello ColinPid,
We sincerely apologise for the inconvenience.
Kindly note that your query is attended to and feedback will follow.
Please find your ***
Regards,
Zandiswa Gunu
Telkom Social Media
We sincerely apologise for the inconvenience.
Kindly note that your query is attended to and feedback will follow.
Please find your ***
Regards,
Zandiswa Gunu
Telkom Social Media