1 reviews | Active since Mar 2017

03 Oct 2017, 09:03

No proof of Purchase

I've had an active cellphone contract with telkom for about 3 years. when the first one ended i renewed it over the phone. but every time i call telkom or go to their store they tell me they don't have a my proof of purchase.

How can you not have proof of purchase but you give me minutes and data every month? Im just really annoyed at how telkom is handling this.

I need my proof purchase ASAP and im tired of calling telkom for them to tell me they don't have it.

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Replies (1)
's update23 Oct 2017, 15:07
Reviewer Update
Moenieb this is really pathetic. My phone is out of warranty now and i cant fix it now. I spent months asking for my proof of purchase and after you had rep**** i still haven't received my proof of purchase. I called that cell-direct place multiple times each time they promised they would email me me, but still nothing. This is the worst service i have gotten from any company. I'm never getting anything form you guys again!!!!