no progress since Thursday
Logged fault 511CWK081015 on Thursday 8/10/2015 - no technician has responded. Was told yesterday the original technician allocated transferred the fault to another technician at 6pm yesterday (Saturday) and that they don't work on Sundays.<br> <br> * Why wait until the end of the day to transfer the fault to someone else?<br> * Why no progress made since Thursday?
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Telkom's replyOfficial
11 Oct 2015, 12:59Hello snapple,
Thank you for youir post.
please be advised that have alerted our technical team in this regard. We will advise with further feedback once available.
Your Reference Number:SM155212
Regards,
Launa
Telkom Social Media Team
Thank you for youir post.
please be advised that have alerted our technical team in this regard. We will advise with further feedback once available.
Your Reference Number:SM155212
Regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply11 Oct 2015, 12:59
Official
Hello snapple,
Thank you for youir post.
please be advised that have alerted our technical team in this regard. We will advise with further feedback once available.
Your Reference Number:SM155212
Regards,
Launa
Telkom Social Media Team
Thank you for youir post.
please be advised that have alerted our technical team in this regard. We will advise with further feedback once available.
Your Reference Number:SM155212
Regards,
Launa
Telkom Social Media Team
Best regards,