KP
Keith P
1 reviews | Active since Apr 2013
23 Jan 2017, 21:36
No progress since 9 December
<p>I logged a fault on 9 dec 2016, received an sms on 12 dec that it is with technical repairt team. Voice came back. On 16 Jan receive another sms that it is with the technical repair team. on 23 Jan, Voice disappeared again. Adsl still works.</p> <p>I cant log a fault as one already logged. Track an issues only has 4 status, logged, in progress, done, resolved. Mine is still in "in progress", no other detail A really useless issue tracker.</p>
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
24 Jan 2017, 10:13Good day.
Sorry for the inconvenience caused. We will update the open fault with this information for our assigned technicians to urgently assist.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply24 Jan 2017, 10:13
Official
Good day.
Sorry for the inconvenience caused. We will update the open fault with this information for our assigned technicians to urgently assist.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,