dB
deon B
1 reviews | Active since Oct 2017
07 Aug 2018, 00:34
NO PROGRESS
Since 23 July 2018 Telkom register fault 54CVZ230718, every week i receive a sms regarding this problem, but nothing happens on the cable department, the instrument people was at my home, their results show line problem!!!!The model of the story, NOTHING is happening, due to the fact that weekly sms'e does not solve the problem!!! i experience the same cable problems in February 2018 and it looks like Telkom can't solve this problem!!!!This is way people discontinue their landlines and rather go for cellphones!!!!
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Telkom's replyOfficial
12 Aug 2018, 10:53Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply12 Aug 2018, 10:53
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,