aA
ailenevn A

1 reviews | Active since Jul 2016

20 Jul 2016, 11:45

No pride in service- Very dissapointed in their service

<p> </p> <p>I have been due for an upgrade for a while..</p> <p> </p> <p>Telkom advertises the Sony Z5 everywhere but simply hit me with a “we don’t have stock sorry”.</p> <p>Unacceptable...</p> <p>I have been an excellent client for many years I expect to get what I want. I am about 10 minutes away from cancelling my contract with 8ta.</p> <p>Been to the Hemingway’s store about 3 times now, perhaps they should close their doors if they only have two kinds of devices in store... You cannot order the Z5 online so what is left to do? 10213 Sales department also deems they have no stock, are you for serious? Consultant claims she does not know what I must do, why does she have a job?</p> <p>Should I simple change service providers??</p> <p> </p> <p>Ridiculous, I expect to get a call resolving this issue very speedily. I am waiting: ********** 632</p> <p> </p>

0
Replies (1)
aA
ailenevn A's update28 Jul 2016, 11:34
Reviewer Update

It has been an entire WEEK...7 full days...I have not recieved a single call....I would like to cancell my contract with Telkom.