No ports? **** the waitlist

So my dealings with telkom over the past 8 months were the furthest thing from 'being pleasant' - After being billed too much for my LTE Contract i decided to cancel it and go the DSL route through Afrihost.

I went to Telkom and actually had a positive response to my cancellation request and credit due to my account, I then ordered my landline through Telkom so I can get my internet package through Afrihost. Line has been ordered and I was awaiting delivery.

2 weeks later - Now, getting close to the end of the month, I start wondering whether my landline will be installed on time for Afrihost to activate my internet by the end of the month so I decided to follow up on the call.. Turns out my order was CANCELLED due to no ports being available... No wait list, No notification that there wasn't a sufficient amount of ports just cancelled - Now i have had to relog a new call which will take even longer to resolve all the while I cannot work from home anymore.

Thank you very much for yet again showing me how little you care about your customers - If i had any way to not deal with you anymore i would take it in a heartbeat but since Fiber isn't available in my area I guess for now you get to **** me over once again.

-5/5 (yes that's a minus 5)