1 reviews | Active since Feb 2016
NO PORTS AVAILABLE
After waiting 2 months,Numerous calls to the call center and chats online and a previous hallo peter post( Yet to receive the call about our problem)we have finally received our landline yesterday. I followed the steps and asked for our DSL to be activated and got the nice surprise that there is no ports available at our exchange. after talking to 3 agents this morning i was informed there is no time frame for when i can expect to get a port it may take up to 2 years. This is not exceptable. I have informed very single person i talked to that the idea behind the landline is to get adsl. How was i never informed that its not possible of even meantion that this is a possiblity. We cannot wait any longer and the uncapped LTE prices telkom offers is Ridicules. The service i have received from telkom over the past 2 month is close to non excising <br> <br> PLEASE GET ME A PORT ASAP I BEG OF YOU
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM196104
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM196104
Regards
Luleka
Telkom Social Media Team
