No ports available

Hi i am in allans nek roodepoort . I have been waiting for a free port for 2 months, not only have telkom been dismissing my complaints they frankly could not care. I have 5 other friends that live in my area and we all are in a clan that plays on playstation 4 therefore we all requested 10 mb adsl uncapped lines. Till this day we are still awaiting a port my neighbour has been waiting from june. Once again i say that telkom does not care about their customers