NO / POOR SERVICE

We reported our Business line in the beginning of February, there was no line and no internet. After 2 weeks and reporting it for the second time, the Internet was working BUT STILL NO LINE... WE ARE LOSING MONEY BECAUSE OF TELKOM!!! After reporting it the third time in the third week, they've put our complaint on their priority list! The line was reported to be fixed...I do not know what the technician think he was doing, because we landed up with CROSSED LINES with a private home number!!! I am furious... we have never had such bad service with Telkom in all the years we have been dealing with them. What is happening with the company? This is now the END OF FEBRUARY... ONE WHOLE MONTH without a line.... well I hope they don't expect me to pay for an account where the were NO LINE and NO SERVICE!!! WE NEED THIS LINE FIXED NOT TOMORROW... BUT TODAY!!!